Goodwill has been an outstanding company. It offers access to secondhand clothes. The urge to have something new at a pocket-friendly cost has won the hearts of many. The literal aspect of getting the used products is the primary motive. Goodwill has been at the forefront in holding waste products in the textile manufacturing industry. The ozone layer has been eaten up by the waste products from industries interfering with the universal climate patterns. However, Goodwill has faced severe allegations about its product handling procedures. Several customers have come out openly to criticize the Company. The prosperity of the company has been celebrated all over the United States. Goodwill being a household name, a sensitive approach is taken as it directly impacts human health.

An employee reveals information concerning clothes being sold. The personnel shows that the cleaning aspect of the donated products is not being washed. The employee’s allegation was backed by a few past clients who have had an equal measure of dissatisfaction—the information on touching the volunteered clothes brought about a sense of filth. The intensity of the information has sparked a lot of grave concern to its long-term clients. The constant fear of having bought clothes from COVID-19 donations has been an essential topic in the reactions. People have openly criticized the company as they feel the two-step cleaning was not followed. The rather fortunate clients who have never come across the alleged hygienic trauma are in fear of having been exposed to more profound health crises. The evident desertification in the customer response to the employee’s courage to expose the multi-million company makes it hard to assume. The company states that clothes donated are thoroughly cleaned then re-cleaned to get rid of germs. The inability to tell the bulk of the issue remains an integrity challenge to the ethical aspect. A random assortment of clothes to check on the validity of the leaked information has been seen as less productive as the researchers easily manipulate it. The validity of the information is then challenged by a worker who opposed the trending information. The employee commends the massive effort by the company to deliver clean, used products. The observer states that it was the first time in a long time seeing such a wide network of employees and volunteers cleaning up clothes. The conflicting points of view have raised caution to the masses. As the issue is being addressed, the consumers’ clients have been asked to take caution or boycott the products. The constant fear of contracting the COVID-19 has made them choose to walk away.

Financial implications of the ongoing talks and investigations are showing losses. Investors and people in charge of charity organizations have stated deep dissatisfaction. Goodwill has since given official information to address the leaked information. Clear uncertainties have emerged due to many losses to the ongoing pandemic. Goodwill has been a household name to many within and outside the United States. People are trying to seek alternatives that would safeguard their health and products. However, it is essential to note that with such concerns about contracting COVID-19 being a global concern, receiving donated clothes that have not been thoroughly cleaned may act as a super spreader channel. The exposure to the way the cleaning process is handled is a significant blow to the company.