In a remarkable show of courage and solidarity, passengers on a recent American Airlines flight from Milwaukee to Texas sprang into action to restrain a disruptive man who attempted to force his way off the plane. The incident, which took place on November 19, could have easily escalated into a dangerous situation, but thanks to the quick thinking of three passengers, the situation was brought under control without serious injury.

The chaos unfolded near the front of the plane, where Doug McCright, a McKinney, Texas resident, was seated. According to McCright, the altercation started when the disruptive passenger, who claimed to be the “captain” of the flight, became agitated and charged a flight attendant. The man, in a state of frenzy, demanded to leave the plane, shouting that he was in charge.

“I could tell the conversation wasn’t going well,” McCright recalled. “I said, ‘Sir, she wants you to go back to your seat.’ That’s when he turned and shouted, ‘I’m getting off this flight! I want off this flight!’” McCright’s calm intervention wasn’t enough to stop the man, who escalated the situation by attempting to breach the cabin door while physically assaulting the flight attendant.

At that moment, McCright and fellow passenger Charlie Boris sprang into action, tackling the man and preventing further chaos. “It was really a fight or flight situation,” Boris explained. “But we all came together as a team, and we made sure we got to go home to our families for Thanksgiving.”

Thanks to their quick intervention, the situation was defused before it spiraled out of control. Authorities responded quickly once the flight landed at Dallas Fort Worth International Airport, where the unruly passenger was taken into police custody. A spokesperson from DFW Airport confirmed that the passenger was arrested and that an investigation is ongoing.

In a world where individual responsibility and courage seem to be in short supply, the actions of these passengers stand as a reminder of the importance of taking responsibility in moments of crisis. When a situation became dangerous, these men didn’t hesitate to step up, ensuring the safety of everyone on board. It’s an inspiring example of ordinary citizens rising to the occasion in a world that too often forgets the value of personal courage.

This incident also comes at a time when other major airline controversies are making headlines. For example, Delta Airlines has been facing significant backlash after the company’s diversity, equity, and inclusion (DEI) initiatives were exposed. Kyra Lynn Johnson, Delta’s DEI & Social Impact Officer, sparked outrage in 2021 when she suggested that the phrase “ladies and gentlemen” should be phased out because it was not sufficiently inclusive.

Delta’s push for more “inclusive” language reflects the growing trend of woke corporate policies that seem more focused on appeasing a small radical group than on serving the majority of customers. While airlines like American Airlines are stepping up in real-life emergencies, others are prioritizing ideological agendas that alienate their customer base.

This stark contrast highlights a crucial point: when passengers face real threats, it’s the actions of everyday heroes—those who are grounded in common sense and courage—that make a difference. And perhaps, just perhaps, companies should take a page from these passengers’ book and focus on the fundamentals: safety, service, and putting the customer first.

As for the heroic passengers on American Airlines Flight 1915, they should be celebrated for their quick thinking and bravery. Their actions may not have made the headlines like Delta’s woke policies, but they’ve made a lasting impact on the passengers’ lives that they helped protect.